Daniel CrosbyMay 28, 2022the trust mandate, financial advisors, empathic, empathic listening, the big 5, the big 5 personality test, edelmen trust barometer, empath, empathy, active listening, behavioral finance, BeFi, behavioral IQ, building client trust, behavioral investing, The Behavioral Investor, the big 5 personality traits, hard skills, soft skilly, soft skills, investment advice, investing 101, yahoo, herman brodie, building trust, prospecta briefings, trust barometer, prospecta